I had a generally positive experience. My child really enjoys the bed, though the delivery was slightly delayed compared to the original date, which I had mentally prepared for (hence, half a star deduction). It also took some time for the VOC to settle, and it had a similar smell to other brands, which lowered my expectations (another half star off for that). I believe this company offers the best design and customization options, making it worth considering if it fits your needs. Additional details:
I placed my order on September 18. By September 28, the status still showed "Awaiting processing"; I inquired via email, and the status changed to "In Production" the same day. The estimated dispatch was set for November 26-28, but on November 29, I was informed it had moved to "quality check," with the dispatch date pushed to early December. After another email inquiry, a representative named James indicated it should ship the following week, adjusting the estimate to November 6-10. The status changed to "Prepare to ship" on November 10. The delivery service contacted me on November 13 for the mattress and delivered it on the 14th (they were reliable). There was no communication from another service until I reached out to inquire after receiving the mattress. They initially proposed a delivery on November 18. In total, it took about two months; the bed construction took around six weeks, plus an additional two weeks for final checks and delivery arrangements. Additionally, the other service was not very reliable, as they delivered to the wrong address and signed for me. There were no missing screws or parts, assembly took about 2.5 hours for the frame and another 1.5 hours for the drawers. The company does respond to important emails, and I found out that James, who replies to emails, is the founder. Some of my inquiries for more information went unanswered, which is understandable but could be improved.
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At Cubbly, we design and build beautiful, handcrafted children’s beds that combine timeless style with Montessori principles. Made from solid wood and finished with child-safe materials, every bed is created with care, customisable to your needs, and built to last. We're here to help families create safe, inspiring spaces where little ones can grow, play, and rest.See more
