I was originally a customer of swish fibre. Was transferred to cuckoo fibre. Since July 2025 I have been trying to change my payment date. This has resulted in multiple phone calls, emails being ignored, a manager refusing to call me. Two Dsar's requested and ignored. I cancelled my direct debit and reset this up and was assured it was correct moving forward... This was not the case.
To this day my payment date is still not correct! No one is willing to help!
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