cuisinart.com

1.2
1.2 Based on 21 reviews

...

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DENNIS LAWSON
REPLACEMENT COFFEE POT WAS BAD OUT OF THE BOX

I RECEIVED A NEW COFFEE POT UNDER WARRANTY TO REPLACE A DEFECTIVE PREVIOUS MODEL, WHICH WENT BAD AFTER 2+ YEARS. WE WERE HAPPY TO RECEIVE THE NEW POT, EXCEPT IT STARTED LEAKING WATER OUT THE BOTTOM ALMOST IMMEDIATELY. CUISINART CUSTOMER SERVICE ESSENTIALLY SAID TOO BAD SINCE THE WARRANTY ON THE FIRST POT HAD RUN OUT. NO REPAIR OR REPLACEMENT WOULD BE FORTHCOMING. LOUSY ARRANGEMENT TO NOT WARRANT A BRAND NEW POT FOR EVEN A FEW WEEKS. WE ASSUMED THAT THE NEW POT WOULD HAVE AT LEAST A LITTLE WARRANTY. WE DID NOT KNOW THE NEW POT'S COVERANGE WAS ONLY AS LONG AS THE ORIGINAL POT'S. WE WON'T BE BUYING ANY MORE CUISINART SMALL APPLIANCES - EVER.

1
Date of experience: Jan 07, 2026

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