I ordered a replacement part for my food processor after a piece broke off and I could not get it to work. But after I ordered the replacement part-10 minutes later-I was able to get the processor to turn on. I immediately called to cancel the order and customer service says "once order is placed -you cannot cancel"! They said when the UPS driver comes refuse to take it-well if your not home or miss them you are responsible for the shipping costs back. What! So I just sent the part back for reimbursement $105 a shipping charge of $52. This is totally unacceptable with todays computerization!NS -NJ jan 2026
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