cuisinart.com

1.2
1.2 Based on 21 reviews

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Catherine B
I ordered a coffee pot and entered…

I ordered a coffee pot and entered shipping address somehow it picked up an old mailing address. I tried to correct immediately and Cuisinart stayed I would have to wait for the tracking information once shipped ( not shipped yet) and contact UPS and try and have them change the address they haven't ship I called customer service immediately. I got into my account and could not edit it. So now if ups doesn't redirect someone will receive a $150 coffee pot. There should be a way to correct within minutes. The shipping details were confirmed and the order before placed requested verification on apt number. Cuisinart needs a better way to correct orders if not shipped yet.

1
Date of experience: Dec 30, 2025

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