I have no problem with the product we purchased- a coffee maker. The customer service is the absolute worst. We ordered online and the debt card would not go through. Used PayPal instead and it worked perfectly. Coffee maker was received timely. However, we were charged for the failed debit. So we paid twice. The failed card still shows as a hold on our checking and the $95 is still missing from the account. Its been 3 weeks. The bank says only Cuisinart can fix it. I called 4 times and was assured the problem would be solved by the end of the day. Never happened. Called again and all the supervisors were too busy to talk to me. They would call back. Never happened. I will NEVER order from Cuisinart again. Beware- you might pay twice.
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