This is a review for the now called Culligan - or sometimes it comes through as Celtic water solutions was EWT. - Very confusing and maybe a tactic. We have been customers for 10years at least. The resin has exploded twice now - the first time (about 2 years ago) we were unaware and were led by the nose as to what we should be responsible for. The resin exploded yet again on a bank holiday weekend this february 2026- we immediately bypassed the softner and everything worked fine until it was repaired and turned back onto the system - our plumbing was hugely damaged - The engineer (who i will not fault as he was lovely and tried to help) got the company to ring us - the girl informed me of the plumbing work i should do to correct this. It was not up to us to have to fix this,however, we did what they said and our system is 100% in need of a professional plumber. No water hot or cold. We immediately bypassed the machine again and as per plumbers instructions we managed to get one bathroom and kitchen water working. We had to get a plumber out - Our pipes had to be flushed out , we have had to buy a new shower as the shower was irreparable. The bathroom and the sink and the toilets - thank goodness through hours of work have been repaired by our plumber. We have had to pay a very large amount to the plumber on top of the 200euro that Culligan charged us to repair the resin tank - AND THEY STILL HAVENT RANG US BACK AFTER I SAID I WANTED THEM TO RING MY HUSBAND BECAUSE THE GIRL ON THE PHONE SAID IT WAS UP TO US TO PAY FOR THE PLUMBING REPAIRS, IF ANY. And just to add my husband sent an email to which no one to date has responded either - SHOCKING Service - they really do not care about anything. - STAY AWAY _ DO NOT RECOMMEND AT ALL. There has got to be a company out there better than this lot.
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Culligan Ireland provides innovative and high-quality water solutions to businesses and homes across the Island of Ireland. The company offers a wide range of products designed to address various hydration-related challenges. These include drinking water systems such as bottled and bottle free watercoolers, water softeners, filtration systems, and more. In addition to our product offerings, Culligan Ireland prioritises customer satisfaction and provides comprehensive service, including installation, maintenance, and regular filter changes. Our service technicians are highly trained and equipped to ensure optimal performance and longevity of the equipment. Our mission is to provide better, sustainable drinking water for everyone – at home, at work, or on the go.See more
