I spent over £120 on an order because the company was promoting an E-gift card of £15 for every £70 spent. However, when I tried to use it on a subsequent order, the voucher negated the regular sale prices, resulting in minimal savings. Customer support has stated that it 'cannot be used in conjunction with any other offer,' which means it functions more like a discount code than a true gift card. This feels misleading. Additionally, they advertised a free scrub with purchases over £40 on certain products, but that offer did not materialize. When I reached out online, I was told someone would investigate, but I only received a generic response that did not address my concerns. I'm very disappointed and feel financially shortchanged.
Claim your business profile now and gain access to all features and respond to customer reviews.
