cultmia.com

2.9
2.9 Based on 41 reviews

Global fashion platform. Local independent designers. CULT MIA is no ordinary cult, because you're not ordinary. So why should your wardrobe be? We're constantly scouting around the globe, searching for your next favourite brand. Be in the know about e...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Dennis Anderson
£850 and nothing to show for it

£850 and nothing to show for it. I ordered two bridemaids dresses (£425 each) in August and only one arrived. After some back and forth with Cult Mia, they then advised that there had been an error on their system & they had sold the second dress when it was not in stock. I am still struggling to get clarification on whether I will receive a refund for the £425 dress I bought that didn't exist. I am also now needing to get two new bridesmaid dresses, so have no use for the original dress I purchased, as I will need to buy two different dresses. Cult Mia have not given an outcome as to whether I am able to return an unworn dress with tags, that is only unsuitable due to their error.I am starting to come to the conclusion that this is a scam website. As someone who worked in the retail sector for 10 years, and has been in customer services for nearly 20, this is extremely poor service at best, and fraud at worst.

1
Date of experience: Oct 18, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Global fashion platform. Local independent designers.

    CULT MIA is no ordinary cult, because you're not ordinary. So why should your wardrobe be?

    We're constantly scouting around the globe, searching for your next favourite brand. Be in the know about everything cool and unknown.

    As a platform, we curate conversation-starting pieces you’ll love now, and 20 years from now.

    This is power dressing with staying power. Clothes woven with stories to be owned, told and strutted down the street. No copycat collections. No blink-and-you-miss it trends. Always ethical, and always putting individuality first. Because good fashion tells a story, but great fashion helps you explore your own
    See more

  • email customercare@cultmia.com
  • call 07723416751
  • language https://cultmia.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More