cults3d.com

3.9
3.9 Based on 132 reviews

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Dragan6134
The platform must provide better protection to the designers, better tools to moderate toxic people

Cults still need to fix the internal better recognition for designers with 100 and more designs, independently if they are guru, Patreon or not. Not all of them decide or have time/resources/sponsorships to spent as Youtubers in the art field. There are many talented artists out there that just prefer to keep a low profile still providing an excellent service. Also, the actual submission system partially penalize the ones that cannot afford a 3D printer in order to provide your "makes" session. That is a feature that penalize freelancers in favor of small/medium companies made of 5 or more workers behind a seller profile. Some customers are developing a really bad mentality that suggest that the designers should provide the printing service. It's impossible. Due to the fact that printers, hardware in general is too variable and expensive. Inflation, different countries and VAT are a reality that they don't want to hear. Delusional people, very toxic.Another fundamental aspect is also to give to the designer the ability to moderate comments from predatory people, uneducated and toxic behaviors only aimed to the so called shit posting.The customer service, recently, it's almost absent. They took too much time on answer at urgent requests. Please, improve it.

2
Date of experience: Jun 27, 2024

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