culturehustle.com

2.1
2.1 Based on 81 reviews

...

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Quincy Wilson
I will never order from this service again.

I will never order from this service again, and I want to prevent others from facing the same issue. I placed an order for paints in May 2025, and eight months later, the products still haven’t arrived. The order status on their platform has been stuck on "making" the entire time. There is no effective customer support. Communication is limited to a chatbot, which consistently provides the same automated reply, stating that my order is “next in line.” This has been the case for months without any actual updates. Today, I had to initiate a chargeback process through my bank, as there was no other way to address the issue. If you are thinking about placing an order: don’t. It will cost you a significant amount of time and effort just to try to recover your money. I genuinely hope this business is shut down before more customers experience the same frustration.

1
Date of experience: Jan 14, 2026

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