Strongly advise not to do any online shopping at C&A. Hard to belive, that nowadays in a pool with H&M, Zara, Mango, that have excellent logistics with online shopping, they act like just discovered webshop concept. I have ordered 4 pairs of socks and 1 trousers, value of the package in total 65€. Post NL ripped the package, patched it brutally, and put the label about the damage notification. I received 1 pair of the socks less than ordered. Inform the same day Post NL and C&A. Post NL said "not business of ours", and C&A after sagas and epistolary forms in the e-mails concluded, that they "can not replace my lost item because of their organisation. But they also can not return my money. So I should order the item again (and pay it again!), and they will send it free of delivery costs"!?!?!? But if I could be "so kind and send clear photos of the package damage, and hand signed statement, about my damaged package, so they can claim to the post"!?!?!? So I have lost my goods, my money, and they want me to pay them again, and help them to get their insurance from their delivery company. Belive that their behaviour and "policies" deserve attention of the customer protecting rights agency.
Claim your business profile now and gain access to all features and respond to customer reviews.
Neue Modewelten entdecken. C&A - Qualität, die anzieht. Jetzt im C&A Online Shop bestellen
