I had a terrible experience with customer service in this medical setting. While not as bad as some other services, they still fell short for a clinic. I was called a liar and denied the chance to speak to a manager. Despite confirmation from my payment provider, the staff member was unhelpful and rude. I've now switched to a better clinic that offers next-day delivery. The doctors are fine, but the staff are unprofessional and disrespectful. If you have a no-abuse policy, it should apply to your staff as well. I lost my temper, but it was provoked by their behavior. They need to improve significantly.
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Curaleaf Clinic - an award winning medical cannabis clinic - help patients feel confident and empowered in managing their condition. Curaleaf Clinic was the UK’s first clinic to be registered with the Care Quality Commission and are rated "outstanding" for leadership.
