Very disappointed with the fact that i went through the process of booking my initial appointment which i had to pay a £30 fee for, then after the appointment to be offered the subscription which states it covers your first appointment cost.
I thought thats great ill do that, when trying to take the subscription it was still charging the full amount and not taking into account the payment already made or offering a refund of that after the subscription was started.
I contacted the customer service as i thought i must be doing something wrong or the system was doing it wrong, to only get a shrug response from customer service with a ‘as you have had your consultation, you have pay the full subscription, unfortunately’.
Which makes it feel like a scam as i had to pay the £30 before i could book the appointment with no offer at that point of the subscription.
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Curaleaf Clinic - an award winning medical cannabis clinic - help patients feel confident and empowered in managing their condition. Curaleaf Clinic was the UK’s first clinic to be registered with the Care Quality Commission and are rated "outstanding" for leadership.
