Extremely Poor Communication and Left Without Essential Medication
I have been trying for over a week to reorder my prescribed medical cannabis medication and have been completely ignored. The only prescription issued was one I clearly said I did not want because it is far too strong for me. I need medication that allows me to function normally, not something that leaves me unable to cope.
Despite sending multiple messages, I have had no proper response or resolution. I am now almost out of my current cartridge and once again left without medication. This is incredibly distressing, as my condition is seizure-related and without consistent access to my prescribed treatment, I am at real risk of my seizures returning.
It is unacceptable to have to chase essential medication like this. The stress of repeatedly trying to get a response only worsens my condition. Patients relying on prescribed treatment deserve timely communication and proper care.
Very disappointed with the service.
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Curaleaf Clinic - an award winning medical cannabis clinic - help patients feel confident and empowered in managing their condition. Curaleaf Clinic was the UK’s first clinic to be registered with the Care Quality Commission and are rated "outstanding" for leadership.
