Terrible experience, whilst customer service in itself is not too bad, the clinical prescribing team in their ivory tower are :
Unresponsive
Unwilling
Unbothered
They are happy to leave ill patients without medication and frankly with no regard for their wellbeing
Because I had a supernumerary 10g px of cura zks agreed by clinician arjun shahad; the clinical prescribing team have taken 10g from my usual 40g per month px and are now leaving me a week before I can even order more medication . It has been 48 hours since I last had access to this and the team do not care.
Why should patients suffer because an extra ten grams was added as a one off last month 🤔 absolutely crazy logic
I dont know what else can be done to prevent me from moving to another clinic. I suppose having some explanation as to why supernumerary prescriptions are 'taken back' out of a patients monthly allocated amount might be helpful as I would say doing this is at least unethical
I feel like crying! - details are as follows:
Aaron Godliman
30/05/1994
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Curaleaf Clinic - an award winning medical cannabis clinic - help patients feel confident and empowered in managing their condition. Curaleaf Clinic was the UK’s first clinic to be registered with the Care Quality Commission and are rated "outstanding" for leadership.
