This is my second order - the first took a while, but I loved the result. The seller contacted me for changes, which were handled swiftly. However, I ordered again on July 27 for a Christmas gift, knowing the time required. It's now been 20 weeks, and I've been trying to contact the seller for a month without any response, despite their frequent posts. No explanation, item, or refund yet. It's disappointing to write this, but perhaps it's the only way to get attention. Beautiful items, but very poor customer service.
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Knitted handmade signs.
