I wanted to like this company, I ordered the trials for both my son and I, and I wanted to adjust a product since I didn't like how it made my face feel, and I wasn't sure if it was really helping with what I needed. I tried reaching out to the provider answering questions and uploading photos, but never got any responses, and wanted to prevent a $110 charge with new products that I don't want, but I was having trouble with customer service both times, and it became frustrating. Needless to say, I tried to stop the future charge and new shipment from happening, but they weren't willing to work with me, and I understand the policy, but like others, I have tried to prevent this, and I am in the negative in my bank account, and I need the full refund, and return these products since I needed something else. I was hoping to actually verbally speak with a specialist. I am now stuck with something I am not happy with, and my son liked his, and wanted to try the full size, but now we feel like Curology is more about money than the care of their customer. I normally do not leave negative reviews, because I don't like to, but we are disappointed. As a single mom with limited income, this is too much. I just wanted to give them a try and help my son as well.
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Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles.
No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Your first bottle is free (just cover shipping).
Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer.
All Curology products are made in the USA, vegan, and leaping bunny certified.
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