So disappointed. These products are expensive but the customer care just isn’t there. I’ve had two defective products, they did work as in they do improve the condition of your skin but just aren’t robustly constructed. Trying to return the mask was a nightmare, they treat you as if you are stupid and request that you charge the battery! Clearly that wasn’t the issue. It took weeks of agro and slow response times for emails before I got my money back.
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