Ordered Santa letters for 3 of my grandchildren. Filled out info for each child including their address. At the end they wanted my name and shipping address which I couldn’t figure out why, but no info available that I could find about why they needed my address. I had ordered Santa letters from somewhere else in past years, but my one granddaughter said she thought she had gotten the same letter the year before so I was trying to change it up to throw her off. When I got a confirmation that they would be shipped to me, I contacted customer service. They said yes they had the children’s addresses but they would be shipped to me since I put in my shipping address. I said it asked for my shipping address. They said I should have ordered each one separately and put each child’s address as the shipping address. It said no where to do this. The other place you ordered them together, they used the kid’s addresses and sent them to each child’s. I guess they want to make sure they get shipping and tariff(handling charge) on each letter. They said I should have read instructions better, but there wasn’t anything about that! Now the kids will know I sent them due to postmark on letter. I will never order from this company again! They are a bunch of scammers!!!!!!
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