currys.co.uk

4.3
4.3 Based on 1.2K reviews

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Alan Semple
A shambles of a company

This is an update on my complaint from 3 days ago. I Ordered a small 22 inch smart tv for my grandsons birthday last Saturday a paid for it to be delivered on Sunday. I never got it on Sunday so i waited till wednesday and phoned customer services who put me on hold for 10 mins till they phoned DPD carrier. I was informed that they were sorry for the delay and it will definetly be delivered on Thursday. Waited in all day ,but guess what .yip no tv. I have phoned this morning and been told the parcel was at the wrong depot but getting scanned at 1.o.clock but cant promise it will arrive today. So i told a load of rubbish over the phone on the wednesday. I have informed them if its not delivered today Friday then they can keep there tv and a will be taking this further. If you shop with this lot dont get a delivery ,pick it up. Shambles of a company.

1
Date of experience: Nov 22, 2025

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