So after a birthday present not arrving , not being delivered...I am here 4 weeks later trying to get the item sent out or a refund...I have done 5 online chats , filled out claim forms and spoke on the phone at length on 5 occasions ...you have gone over the 7 working day window for settling claim by about 17 days .....just resolve this....for every day this goes over ...I will post another review ....on social media and here and anywhere else where i can post a review...disgusting behaviour for a company in this day and age
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