No standard procedure for staff to follow to assist the customer in the branch. I had to approach several staff to request for help, being informed by all of them that that they are all busy helping other customer. Stock level seems to remain the same for several weeks, I asked for a cheapest gas hob, they only had one in display, They gave me same answer around four weeks ago. in other occasion my son had more knowledge about the external drives than their staff who could only refer to online store when asked about different types of hard drives,
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