Good points : Curry's west Quay Southampton went above and beyond staff were extremely informative and very helpful polite cheerful helped by letting me know that the laptop that I chose for daughters b,day was ok but there was a far superior one for 30 pound more in the saleBad points: delivery from DPD was useless left the expensive laptop on my neighbours doorstep in the pouring rain sent me a photo saying it was delivered to my house which arrived about 10 minutes after delivery and I had been in and waiting for him so I could leave luckily I got it soon enough as the bag was soaked through and the box started to get surface damp
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