I purchased a 43" TV on Saturday, 29th November, and it arrived quickly on Monday, 1st December. Since then, I've been trying to connect the TV to my router. The setup requires an account, which I've attempted to create multiple times since Monday. On several occasions, I was advised by the support team to return the TV to the store, which I ultimately did this evening. Unfortunately, the store was not very helpful, and I insisted on not taking the TV back since I traveled 35 miles to resolve the issue. Currently, I have no clarity on whether the problem will be fixed. The store has received 1,247 reviews, averaging 3.8 stars—not the worst, but certainly lacking in customer service quality.
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