I received a notification that my items were ready for pickup at the store. When I arrived, the store was not busy, and the staff were just standing around, yet only one person was assisting customers at the counter. I waited in line for 15 minutes without any progress. When I inquired about the delay, I was told that the items had arrived and notifications had been sent out, but they couldn't find anyone's packages. It was incredibly disappointing, so I decided to leave instead of wasting more time in that queue. I'm seriously thinking about canceling my order and choosing a different retailer.
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