currys.co.uk

4.3
4.3 Based on 1.2K reviews

...

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Carly Howard
Numerous Problems and Unfulfilled Promises

I faced multiple issues after being promised a price match for a sale, which never happened. I purchased a TV online, and just three days later, the remote stopped working. Additionally, I bought a fridge freezer in-store that has a leaking water dispenser. After filing a complaint, I was assured multiple times that a manager would call me back, but it has been a week with no response. The customer service has been the worst I've ever experienced, with several rude representatives. I've even been told to 'hurry up' and dismissed when I tried to explain my situation. Once these issues are resolved, I will not be returning to this service, despite having been a loyal customer for years.

1
Date of experience: Dec 13, 2025

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