currys.co.uk

4.3
4.3 Based on 1.2K reviews

...

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Purchased a laptop 4 months ago - significant battery degradation already

I bought a laptop 4 months ago, and the battery has already degraded by 31%. A Windows report indicates a manufacturing defect. The service claims I'm not a consumer since I use it for work (I’m an employee, not a business!). I've been met with scripted responses for 2 weeks. They are denying my legal right to a refund under consumer protection laws. This is unacceptable!

1
Date of experience: Dec 26, 2025

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