currys.co.uk

4.3
4.3 Based on 1.2K reviews

...

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Brilliana Fisher
A frustrating experience with the service.

My experience with the service has been extremely disappointing. I’ve been waiting for a refund for 1.5 months, and they keep using the same “7–14 working days” excuse without any real updates. Instead of refunding my money, they tried to offer me a gift card, which is not usable elsewhere. It feels like customers are being unfairly treated, and their money is being withheld. This situation has caused me a lot of stress, and if it’s not resolved soon, I may have to consider legal action regarding their handling of the issue. I won't be purchasing from them again.

1
Date of experience: Dec 29, 2025

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