I purchased an oven that has been damaging my kitchen floor since the day I got it. I reached out to the support team, providing all necessary details like make, model, reference, and purchase date, but they hung up on me. My husband also called, and they promised to return the call, but he is still waiting. It’s becoming absurd; they are quick to sell but not to resolve issues. We’re struggling to manage the cost of fixing our kitchen floor, and I believe the company should either refund us or replace the oven. I sent an email nearly two hours ago with no response, and neither has my husband after he reached out. It’s incredibly frustrating, and we are considering escalating this matter.
Claim your business profile now and gain access to all features and respond to customer reviews.
