currys.co.uk

4.3
4.3 Based on 1.2K reviews

...

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Frederic M.
Disappointing experience with the TV

I've had a television for less than six months, and I've encountered an issue since the second month. It was sent for inspection for a week, but no fault was found, yet the problem persists. I've visited multiple times and spoken to three different managers, each offering conflicting solutions. One mentioned a refund in the form of a voucher, while another insisted I could not exchange it and that it needed to be sent for inspection again. The after-sales service has been extremely disappointing, and filing a complaint feels nearly impossible. I'm very unhappy with a TV that is still under six months old.

1
Date of experience: Jan 13, 2026

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