Ordered a tumble dryer to be delivered to my new home, on the day of delivery the property was occupied at all times. I checked the status of the order to see it had been cancelled! No email from curry’s, no phone call. I called them up and they said that nobody answered the phone so they left! And apparently it’s “company policy” to not knock on doors? Which I told the confused customer service representative was ridiculous.
A week later it has finally been delivered, but guess what! They didn’t call, they knocked on the door! The delivery driver who delivered it today said the no door knocking policy was lies and untrue. Clearly the customer service representative I spoke to was as clueless as he sounded, I am disgusted by this experience with curry’s and will never EVER use them again. Moving into our new home without a tumble dryer for a week has caused us an incredible inconvenience, all at the hands of the ever useless curry’s!
Oh and we were told after the failed delivery we couldn’t cancel the order, stay away from this shambolic company.
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