Absolutely shocking service from Curry's. Ordered a Hoover Washer / Dryer and installation. It was delivered and installed 3 days (yesterday)later but on installation, the inlet pipe hadn't been tightened sufficiently and caused a large leak in my kitchen, ruining the flooring and damaging all the items in the cupboard. Someone came out to check the installation again following day (today) and noticed the drum wasn't emptying as it should and told me to call Currys to arrange a replacement.
Currys customer service were extremely unhelpful and advised me to contact Hoover. Hoover advised it was still Currys responsibility, so I went back to Currys who again refused to help me. I even asked to be connected to a supervisor and the agent refused! I am just going around in circles between customer service agents trying to get a replacement machine that was delivered faulty in addition to the water damage caused by the inlet pipe not being tightened correctly on installation by Currys. Would not recommend
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