Utterly disappointing experience. I ordered a fridge with a scheduled delivery for Thursday afternoon, and I took time off work for it. I was informed it would arrive within 30 minutes, but that time passed without any delivery. Then, I was contacted by the support team, who explained that delivery was postponed due to a van issue. I understood that things can go wrong, and we rescheduled for the next afternoon, requiring me to take more time off work. The next morning, I received a call saying they were en route, but I wasn't home, so I was told I'd get a call later for the afternoon delivery. However, I never received that call. At 2 PM, I reached out to customer service, who assured me I'd be contacted about the delivery. By 5:15 PM, I called again only to learn that the delivery had been canceled and would be postponed for another week. They didn't even bother to inform me about the cancellation, leaving me waiting at home, and I couldn't track the delivery online since it had been canceled on the first day.
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