Dear reader,
I want to inform you about the scam behind this service.
The 'free trial' is running out faster than you think which is understandable, so they don't run out of money while ppl trying out their SW. At this point you have 2 choices, one is to wait until it "recharges", or by paying for a subscription.
I chose to pay, I used it for like half an hour, and I chose to cancel the subscription because this is not what I'm looking for (it cannot even solve a simple problem (tried multiple times and still not get what I wanted; comparison to chat solved it in 1 try, same prompt; it was a programming(php) issue)).
After the cancel, I write to the support for refunds (I did this for almost every ai service which I tried beyond the free version (most of the time the free versions are not showing what the tool is capable of, so I'm paying without issue), they refund me every time); the support email is just an air bot connected to it, so until you don't ask for a human, it will automatically answer your questions.
In the email the ai told me that I cannot get a refund because I'm not meeting the conditions (I don't know what the conditions are, because there is no public documentation which mentions this). I asked what either conditions are, and it's an absolute BS. There are 2 conditions, first is 14 days from the bought date, second is no usage on the subscription.
I talked with a human, but he told me the same. I asked where is the public documentation for it (there is none), so they coming up with excuses which makes no sense, so they don't need to pay you back.
They admitted that they don't have any public documentation related to the refund.
So overall it's a scam.
If you read this far, thanks and have a wonderful day!
P.S.: My English is not the best, so sorry for any typos, I hope it makes sense.
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