I find myself echoing many others' sentiments here. I attempted to register today and encountered a message during the ID verification that stated, "We couldn't verify you." I reached out to the support team via email, only to receive a standard reply: "Unfortunately, we are unable to verify your account based on the information provided during the registration process. As a result, we are unable to proceed with your application and cannot offer you this service at this time." I requested more details on why this occurred, but have yet to receive any further information. It appears this issue has been widely discussed in various forums and reviews, with many suggesting that using a VPN during sign-up might have influenced the decision. If that's the case, it's quite reasonable for those valuing privacy to utilize a VPN, and I would encourage the company to reconsider this as a possible issue during registration. Given this disappointing experience and the lack of follow-up from customer support, it's clear I won't be using this service.
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