I would rate this experience as a zero if possible. I've been in constant communication with the support team for more than a month regarding my undelivered order and my refund request, which they refuse to process. Instead, they claim to have sent out a replacement order with a new tracking number—it's absurd! My original order was nearly $80, and the 'manager' is only offering a $10 discount! Caution to all potential buyers!
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