Review Time
I ordered a product for $60 but was sent the incorrect item. They proposed a refund of $12, despite the individual item's price being $30 plus shipping. I declined this partial refund and asked to return the wrong item for the correct one. They refused and instead offered a full refund if I returned the product. I agreed, but then they changed their stance, stating this wasn't an option. They are unwilling to provide more than $12 to 'save my time.' Very poor customer service, as they are not addressing the mistake they made.
I placed an order with the company on November 2 but never received the package. They only responded to me in January, providing a screenshot of a USPS tracking number claiming it was delivered. I informed them that I never received it and offered to reorder if they issued a refund. They agreed to refund me if I canceled the dispute with my credit card company. After canceling the dispute, they then refused to process the refund. Now, I receive nightly emails from them insisting that I return the package I never received.
I placed an order on November 8, 2025, and I still haven't received it. The tracking information provided was not reliable. I reached out to customer service but only got vague responses. I've requested a refund several times, yet they continue to deny it. Their generic responses about not being a scam indicate that many customers are facing similar issues.
I ordered some coloured tights, but the shade was too dark for my skin tone. When I requested a return, they refused and suggested I keep the item. I ended up losing $40 USD. Ultimately, they issued a refund of just $10 USD. This experience was very frustrating, and I cannot recommend this service.
Unfortunately, I didn't check the reviews prior to my purchase. I received a skirt with a significant hole on the side. After paying $30, I contacted the support team for a refund. They initially offered me a $3 refund while allowing me to keep the defective item or I could pay over $20 in shipping to return it for a full refund. I insisted that since it was their faulty product, I should receive a full refund or free return shipping. They then offered a $14 refund, which I found unacceptable. Eventually, they proposed a $20 refund, claiming that was their final offer. This service feels like a scam and I strongly recommend reading reviews before making a purchase.
I would rate this experience as a zero if possible. I've been in constant communication with the support team for more than a month regarding my undelivered order and my refund request, which they refuse to process. Instead, they claim to have sent out a replacement order with a new tracking number—it's absurd! My original order was nearly $80, and the 'manager' is only offering a $10 discount! Caution to all potential buyers!
I ordered two items as Christmas gifts for my daughter, but I still haven't received them. The tracking indicates they have been stuck in a location for over a week. I requested a refund but was denied because they are still marked as out for delivery, 39 days late. It seems this is a scam, and I regret not checking reviews beforehand. I won't let this go! They should be reported to prevent further orders in the country, and yes, they originate from overseas!
I regret not looking up reviews on this site for this terrible company before switching brands! It’s clearly a scam. I’m relieved I only lost $30, but given my tight budget, that’s $30 less for essentials like food or gas! They exploit people from other countries! Companies like this tarnish the reputation of those who offer quality products! I’ll be returning to a different company that, despite being from the same region, genuinely stands by their offerings! Stay cautious out there!
I spent $50 on some products from this service, and it has been over a month without receiving my package. They gave me a tracking number that doesn't function and are unwilling to issue a refund, instead only offering a $7 credit. I feel like this service is scamming customers, and I cannot recommend ordering from them.
I ordered a pair of leggings on October 30, 2025, and paid $50 for them. As of December 12, 2025, I'm still waiting. They provided a tracking number that doesn’t exist. After nearly four weeks of seeking answers, I received only vague responses. They claimed the items had been delivered, which was untrue, and suggested a $10 refund as compensation for the delay. I regret not researching this service beforehand; I advise others to be cautious and not waste their money.
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