Unfortunately, I didn't check the reviews prior to my purchase. I received a skirt with a significant hole on the side. After paying $30, I contacted the support team for a refund. They initially offered me a $3 refund while allowing me to keep the defective item or I could pay over $20 in shipping to return it for a full refund. I insisted that since it was their faulty product, I should receive a full refund or free return shipping. They then offered a $14 refund, which I found unacceptable. Eventually, they proposed a $20 refund, claiming that was their final offer. This service feels like a scam and I strongly recommend reading reviews before making a purchase.
Claim your business profile now and gain access to all features and respond to customer reviews.