I ordered a product for $60 but was sent the incorrect item. They proposed a refund of $12, despite the individual item's price being $30 plus shipping. I declined this partial refund and asked to return the wrong item for the correct one. They refused and instead offered a full refund if I returned the product. I agreed, but then they changed their stance, stating this wasn't an option. They are unwilling to provide more than $12 to 'save my time.' Very poor customer service, as they are not addressing the mistake they made.
Claim your business profile now and gain access to all features and respond to customer reviews.
