I ordered a festive bauble featuring my sister’s recently departed cat as a Christmas gift on December 8th, and I was anxious about it not arriving in time. After seeing numerous negative reviews, I was relieved to get an ‘out for delivery’ notification this morning. However, the parcel just arrived and it has someone else’s pet on the bauble. This is incredibly frustrating. The customer support is lacking as well; I haven't received any responses to my messages, and the live chat didn’t work.
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We started Custom Chic with one mission: Inspire creativity, individuality, and joy throughout all of life's moments.
Founded in London in 2022, we take pride in offering an unbeatable personalization experience for all of our customers.
