I strongly advise against using this service. I attempted to make a change within the two-hour window and received a response saying not to cancel, as they would make the adjustment. This was in early December. I followed up daily but received no replies.
Finally, I canceled on December 18th and was assured a refund within 5 to 7 business days. I've been following up weekly since then, and as of January 14th, I am still waiting.
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We started Custom Chic with one mission: Inspire creativity, individuality, and joy throughout all of life's moments.
Founded in London in 2022, we take pride in offering an unbeatable personalization experience for all of our customers.
