customerservice.costco.com

1.1
1.1 Based on 57 reviews

US retailer of brand name and private label products. Employment, investment information, product notices, membership requirements, store locator, and online order delivery information....

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Edward Dean Butler
Impossible to reach customer service…

Impossible to reach customer service via phone - one hour on hold, then cut off. How can an American based company be so poorly run? Was trying to order four tyres, over £600 purchase, but the on-line system would not permit adding to the basket. Phoned store and they said the tyres are in stock, but I have to purchase on line. Impossible task. But the on-line system would not work, so I needed help -- and could not get it. Costco is great when shopping in person. But this instance has really soured me. And I am the eight ever person to sign up for a Costco membership - in Kirkland when it was called PriceClub.

1
Date of experience: Jan 11, 2026

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Business Details

  • US retailer of brand name and private label products. Employment, investment information, product notices, membership requirements, store locator, and online order delivery information.

  • language https://customerservice.costco.com

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