When I purchased a new mattress, I was assured that my old mattress would by hauled away. The delivery window I was given was not met-the delivery was over an hour late. When the delivery people called, I asked if they would take my box spring too because I had just purchased a new one from Costco online and they agreed. When they delivered the new mattress, they refused to take my old mattress or the box spring. Their solution was to leave the new mattress in my front yard. I am currently disabled and cannot lift objects. When I told them this, they were very rude to me.
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