customgardenrooms.com

5
5 Based on 65 reviews

Custom Garden rooms are a bespoke Garden room Company based in Telford, Shropshire. We specialise in providing Custom Garden rooms, Annexes and Veranda with a clear focus on excellent build quality, design and customer service....

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65 Reviews

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Mr Kechola.
Excellent product, excellent service.

I live down south in Worthing and I must say this was one of the best experiences I have had despite the distance to the home town of Custom Garden Rooms. From start to finish the custom garden rooms staff were fantastic. First of all I spoke to Andy and went through the spec of the garden house, composition of the build and also why they choose to use certain materials for their product compared to other suppliers. We arranged for the delivery of the parts and these were delivered as scheduled with no hickups.....on time and delivered with a smile. A team of guys came round to install the foundation pins.... Splendid technology! Then with the guys that installed the unit, they were the best that I've ever had the opportunity of dealing with. They were professional, friendly and very helpful. They didnt seem to cut any corners and built the unit according to plan step by step and what even made it more interesting is that they kept me involved with the entire building process, pointing out every step and every material used in the build so that I would be confident that the garden room was strong, solid and sealed from the elements. I have seen many other structures of garden rooms online during my research and I'm pretty confident that what the custom garden rooms have built for me will last the test of time and is definitely amongst the best. Somehow it feels like when you buy a beautiful new car and you keep looking out you window weeks and months later admiring your property.My garden room is actually a gym and I'm 100% satisfied and more with the outcome of this build and with the benefits of having it. It is better than I imagined and I'm already feeling the benefits of having a structure fully insulated on all sides, roof and base where I can improve my health just a several steps from where I lay my head. Thanks to all who worked on this project and thanks to custom garden rooms for making this happen.

5
Date of experience: Aug 06, 2025
Charl Kelly
Delighted!

From the outset, every one of the team has been really great to deal with. The installers were on time, really neat and tidy during the installation and really pleasant to deal with.We're absolutely delighted with the end result!

5
Date of experience: Jul 02, 2025
Suzanne
Fabulous service and product

The whole team from design to build are absolutely amazing. The quality of the product is second to none and the process from start to finish was seamless. We requested bespoke features and nothing was a problem. My wife and I are so happy with our garden room gym. Thank you Andy and his team

5
Date of experience: Jun 20, 2025
ccbordeaux
Custom made | Quality finish | Great value

From initial enquiry to design conversations to the final build, these guys are the height of professionalism. I approached five or six companies with the same brief and Custom Garden Rooms delivered the most competitive approach that included exactly what I had requested, not just the existing solutions. Great attitude from the build team too - friendly, fast and always cleaning up after themselves. There was one oversight in the initial construction (glazing not including blinds in two of the panes), but they returned quickly to swap over the panels at my convenience. I made my decision based on these Trustpilot reviews, so I'm happy to add another five star review to their ever-growing collection.

5
Date of experience: May 13, 2025
Brenda
From start to finish a great…

From start to finish a great experience. The team could have not done enough to deliver a beautiful garden room. I would highly recommend this company from every perspective.

5
Date of experience: May 06, 2025
Lilibet Ross
Hi spec,super efficient.

We are just about to complete the handover of a CG Rooms Annexe .The annexe was built for my Mum who needs to be close to the family . Andy and Jason have turned my Mum's dream into a reality and for that that we are very grateful. Although seemingly expensive the project turned out to be worth every penny as the build was completed efficiently to a very high spec that was well above my initial expectations. The team held all of the complications born from some frustrating planning restrictions and were very flexible when I was not able to meet the schedule deadlines because of them . The net result is a high spec, building reg compliant ,habitable annexe built by a company that I would have no hesitation in recommending for a dream project of your own. Thank you Andy Jason and Sonia for making my Mum's move possible.

5
Date of experience: May 05, 2025
Bubby Anderson
Totally brilliant from start to finish

Totally brilliant from start to finish, my 6m x 3m pod is stunning and I can’t thank the whole team enough for the simplistic design, easy going and hardworking installation team and back office support for questions and payment. 5 stars for me 😀😀

5
Date of experience: Apr 29, 2025
Merle
Excellent service and an excellent…

Excellent service and an excellent product,it really has the wow factor. When I told people we were getting a garden pod to use as an office they all presumed how it would look,when they saw it they all said “Wow! That is stunning!”A quality product through and through.

5
Date of experience: Apr 15, 2025
Wiin4You67
Had the most incredible experience with…

Had the most incredible experience with custom garden rooms, I needed an outside office made in the new home and they walked me through the whole process flawlessly, from design to the build, they even got it built before we moved in. The pricing was really fair and the quality was top notch even my builder said how much he was impressed of the quality of work put into it. I’m very very happy with the outside office and would highly recommend anyone to use custom garden rooms.5 star from me I couldn’t be happier.

5
Date of experience: Apr 11, 2025
jojobazz1333
Great service

Great service. Great communication! Had a slight issue with the pod a few days after being built. The issue got sorted really quickly with no issues 👌🏼

5
Date of experience: Mar 01, 2025

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