This is an update to a recently submitted review. I finally received my necklace yesterday. It is beautiful. The detail is great and the engraving that included special characters is perfect . In the past, my orders arrived in approximately 4-6 weeks. This order took 3 months to receive. I emailed the company 5 times without any response. There was no phone number to call, until I received my delivery confirmation where it was listed on the email. A response from the company to let me know of a delay would have been appreciated. But I'm happy to have actually received my product and to see the quality is just as good as my other necklaces. I would be willing to try giving the company another chance, but I know now to allow for extra time for shipping (and to save their phone number!)
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