Terrible experience! Save yourself the hassle and expense. The quality of the hoody is dreadful, and the product images on the website are misleading, bearing no resemblance to what arrives. The support team is unhelpful; I've requested a complete return but they keep insisting on a 15% refund for this order and a 35% discount on my next purchase. I've explained multiple times that I only want a full refund and I won't be buying from them again.
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