customtruck.com

4.8
4.8 Based on 564 reviews

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our...

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Average Rating

4.8

/
5

564 Reviews

5 Star
90%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
3%

All Reviews

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Review Time

SHIELA
First Experience seemed pretty easy…

First Experience seemed pretty easy format to use on ordering parts. Shipping updates is very useful.

4
Date of experience: Sep 12, 2025
DENNIS
parts people wont take order

parts people wont take order. they make you go online to order parts

1
Date of experience: Sep 10, 2025
ROBERT
very quick responses and correct parts

very quick responses and correct parts

5
Date of experience: Aug 05, 2025
Henry Meece
Great service

Any time I call Angie she is always professional and courteous Angie keeps me updated with everything that is happening. Tim Bloodgood is a top notch mechanic and a wealth of knowledge, You can call Tim and explain what you have going on and he will talk you through the issue and if you can not figure it out he will be my than happy to come out and solve the issue. Tim is a very good communicator and a very nice guy.

5
Date of experience: Jul 14, 2025
BRANDY
Communication through email is very…

Communication through email is very helpful and I was guided through to set up an account.

5
Date of experience: Jul 07, 2025
Christopher
Sales is AMAZING! Service Department is TERRIBLE!

The sales side of the house is amazing! Daylon will treat you right every time and goes above an beyond!Now the bad: The service side of CTOS is horrible!!! Expect to be overcharged, from the hourly rate that is higher than anywhere else in the area to charging extra hours on your units. When you ask them for a breakdown they give you the "that is for internal use only" response. The expect to be pat on the back for putting a customers units in the shop in front of their own rental fleet. Save yourself time, money and a headache and use someone else for your service work.

3
Date of experience: May 20, 2025
REINIER MEDINA
Was very easy to order

Was very easy to order. People there are very cordial and have a very good knowledge of what they have!

5
Date of experience: May 01, 2025
DIANA
Easy ordering

Easy ordering, fast delivery

5
Date of experience: Apr 15, 2025
CHRIS L
Not so much as something wrong

Not so much as something wrong, just no image to confirm item with on website. And shipping three decals worth 0.60 each for 26.00 is expensive & could have been under 10.00 via USPS Priority.

2
Date of experience: Apr 10, 2025
TROY SCANAPICO
Gary weiss and Cullen were unbelievable…

Gary weiss and Cullen were unbelievable to work with! The process was flawless and both extremely professional!!

5
Date of experience: Mar 12, 2025

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Business Details

  • Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.See more

  • email info@customtruck.com
  • call 8557190455
  • language https://customtruck.com

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