Bait-and-Switch, Price Gouging, and Total Disregard for Customers
Fitment Industries is hands down one of the worst purchasing experiences I’ve had.
I ordered wheels that were clearly shown as IN STOCK on their website. After placing the order, I was told they suddenly weren’t available. That alone is misleading, but it gets worse. I was pushed to select a different set, and the moment I did, the price magically increased.
When I called it out, Krystal and Sheila both fed me the same lazy excuse: “Wheel prices change every day.” That’s convenient, especially when your site advertises price matching. Not only did they refuse to honor the original price, they didn’t offer a discount, credit, apology, or any real solution. Just take it or leave it.
To top it off, another rep told me he’d call me back to “fix things.” He never did. No call. No email. No follow-up. Just ghosted.
This whole process felt like a deliberate bait-and-switch followed by price gouging and complete indifference once they had my attention. Their inventory can’t be trusted, their pricing isn’t transparent, and their customer service is flat-out disrespectful.
If you value honesty, accurate listings, or basic professionalism, avoid Fitment Industries. There are plenty of competitors who don’t play these games.
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