I ordered two dog ramps at the beginning of November, expected by November 25th, but they were delayed. After seeing many negative reviews, I reached out to customer support, who quickly assured me the ramps were on their way. A few days later, they arrived, and I set them up. They look fantastic and feel sturdy. I confirmed receipt, and customer service not only thanked me but also shared helpful tips for my dog. I'm deducting one star solely due to the delivery delay, but I recommend the ramp based on my positive experience.
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